20 June 2011

Pinkerton Murray voted winner at the ‘Oscars’ of the estate agency industry, the 2010


Pinkerton Murray received the ultimate industry accolade on Friday 3rd December by being crowned as the Gold winner of Best Office in Northern Ireland at the 2010 Estate Agency of the Year Awards in association with The Sunday Times and The Times, held at the lavish Lancaster Hotel in Kensington London.

The event, now in its eighth year, is recognised as the most important event in the industry calendar and attracted agents from across the country representing over 4,000 branches. It was once again supported by The Sunday Times and The Times with the winners presented with their awards by one of Britain’s most successful athletes, James Cracknell.

Following their initial submissions, each of the winners were subjected to rigorous scrutiny by a panel of independent industry experts and the whole judging process was once more overseen and supported by the Property Ombudsman Christopher Hamer with Peter Bolton King, Chief Executive of National Federation of Property Professionals acting as Arbiter.

Richard Johnson, Sales Manager commented “Having worked for Pinkerton Murray for four years I’m extremely proud that industry experts have concluded that we are the best Estate Agent in Northern Ireland. We have a fantastic team spirit and whilst we know we are good at what we do, for others to recognise us in this way is amazing.”

Stephen Murray, Sales Director added “I think that what influenced the judges here is that, despite a tough market place, Pinkerton Murray has been able to identify real buyers who are able to proceed where other agents so often fail and I’m proud that we will be able to use this accolade to persuade more vendors to let us handle their property sale. This award has put the icing on the cake of an incredible year which has seen us increase our market share and work incredibly hard to innovate and find buyers more quickly and the message of all of that in our submission obviously impressed the judges.”

Pinkerton Murray stood out in their region as an ever expanding estate agency in its home territory of North Down, capturing the hearts and minds of the judges with their entrepreneurial spirit and drive. As a company in its infancy and completing only its fourth year in business last year, Pinkerton Murray have shown that exemplary customer care creates business and when combined with modern technology and a dedicated team of employees Pinkerton Murray are becoming a force to be reckoned with.

The Judges’ Report highlighted the particular qualities of Pinkerton Murray stating, “Pinkerton Murray is a relatively new agency and impressed the judges with their business growth in a short space of time and in a difficult market. Based in an area with a relatively small population compared to the rest of the UK, the team strive to enhance their profile and capture greater market share with professionalism, enthusiasm and expertise. They fully deserve the gold.”

Pinkerton Murray were delighted to receive the award with Managing Director, Victoria Pinkerton commenting “Quality industry awards are important, not only do they recognise the hard work and effort that our staff put into their jobs and the quality customer service they deliver, but it is a clear endorsement to any potential customer that Pinkerton Murray is serious about delivering high standards of service in an industry that often receives negative press”

“We feel that this award really justifies our efforts in ensuring our clients’ needs are met and exceeded at every possible opportunity. Having seen the other strong entrants at this year’s award ceremony, including other local estate agents it makes us feel honoured that our clients hold us in such high regard. We have a great brand and an amazing team and to be named as one of the best seven small firms in the whole of the country this year and the very best in Northern Ireland is something that we are all extremely proud of.”

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